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Following our conversation on the telephone today, I am convinced that the quality of the product purchased is a direct result of the people behind it. I have no physical limitations and am a former athlete. After 12 years of searching for the perfect Walking Stick (strait as a arrow, tall, thick, and strong) and refusing all imitators, I finally found the perfect Staff yesterday! Standing straight and proud in a Brazos Bin was a gorgeous 55" Free Form Twisted Sweet Gum Staff fitting my hand perfectly. Following my purchase and exiting the retail store, a woman entering said to me, "Now, that is a nice stick!" Thank you for your pursuit of excellence and meeting my need...
Stay Safe,
STEPHEN MORTENSEN PROVIDENCE WORKING CANINES www.providencek9.com ++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I am enjoying my One of a Kind, Vine-twisted Persimmon with a Elk Antler handle walking cane very much. Each and every step I take is made possible because of that cane. It is very strong and solid and I like it very much. I have ten canes in my arsenal of walking aides now. Of the four that I exclusively use, the One of a Kind cane you made for me gets used the most. The other three of that list includes the Custom Laminated Walnut and Mesquite with the larger cane handle and the Bois D Arc cane with the larger handle. I thank you and continue to tell everyone that comments on my unique walking canes that they can also get one of the best walking canes ever made in America, in Waco, Texas by the guys at Brazos Walking Sticks. Thank you so very much for making walking possible for me. Blessings, Steve C. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi, my wife and I are the parents of a child with Cerebral Palsy, Spencer. Cerebral Palsy affects Spencer's legs and left arm making independence a challenge. I'm a "no frills hiker", and I hike all over the country, it's the simple, dependable sticks that I prefer. But you would think I ordered sticks that were a grand a piece by the customer service I have received. With quality and price a pretty moot point -(that part is just great), it is the service that has kept me coming back. I can honestly state that not once, ever, have I had an order done incorrectly. I have contacted Eric on several occasions with questions, and he has consistently been quick to respond and answer directly what ever I've asked. I communicated with him recently, and he even remembered a pic of my granddaughter hiking with a Brazos stick that I had sent him two years ago ! And the shipping ...I'm amazed at how quick the turn around has been from shop to door. I've watched their biz grow to add a variety of new designs and accessories and one of a kind sticks. They stay on top every step of the way. Just hope you keep doing what you do!
A few minutes after I wrote you the truck pulled up, I really wasn't expecting it for another couple of days - great customer service. Even though this is a basic stick, it far far exceeds my expectations. The feel is perfect, the balance is perfect. I have been using a cane that my daughter bought for me, but was not comfortable, because I bent over, which was uncomfortable, but with this stick I stand up straight with better control of my walking. Thank you very much for your help and great customer service. G.E. Stuart, Florida |
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I received my cane yesterday, sized it, and started using it immediately. It feels great in my hand. Last night my wife and I walked to our local elementary school for "Back to School Night". On our way home twice I mis-stepped and the only thing that saved me from a nasty fall and sprained ankles was the fact that I had my new Brazos Stick cane in my hot little hand. What a blessing already! M.M.
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I just wanted to thank you for the rush order on the Ironwood hiking stick I purchased from you. I'm back from Hawaii and have enjoyed using the stick many, many times. N.S
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I received the stick and it is beautiful and just the right length. I will be sure and tell people who comment on it where I got it. S. G.
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We just received the walking stick that we ordered. And it is beautiful. Your pictures on line do not do it justice. Thank you for sharing such a wonderful product with all of us. Debbie
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I just got my 58" Twisted Sassafras Walking Stick. I took it out of the package and was in complete shock! It is the most beautiful walking stick I have ever seen. I had originally ordered it to accompany me on my evening walks, but seeing how gorgeous it is, I have decided not to use it for that. It is just too nice to use as a walking stick. I am going to have to order one that is not as exquisite. On a scale of 1 - 10, I give Brazos a 20! Thank you so much for producing such beautiful works of art. Sincerely, Debbie D. South Carolina
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I would recommend your company to anyone. Your attention to detail and to me as a customer was really great. I appreciate all your assistance. J.C.
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I just want you to know that I am absolutely thrilled with the "Twisted Sweet Gum" walking stick which I received from you in April. I use it every day and every day I receive many compliments on the beauty and utility of the stick. J.F., Salt Lake City, Utah
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Hi Brazos I originally attempted to order a 58" hickory walking stick, but you guys contacted me promptly to tell me that the hickory was out of stock, at which point I was given the option of waiting for the hickory to be back in, or to go for another type of wood. The man who contacted me recommended the ironwood, and I went for it. My ironwood walking stick arrived last week, and it's perfect. I couldn't have asked for better. The professional, individual service I received and the quality of your product are absolutely amazing. Michael D. Jones
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The Bocote Cane is beautiful. The head is nicely matched too. Now that I've returned to work, many people have commented on how nice the cane looks. One older friend wanted to know where I got it, so you may hear from him as well. R.S.
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Dear Brazos, I recently purchased a twisted Maple and Walnut cane after seeing the new Brazos cane of Chris, a co-worker. Words can't adequately express how impressed I am both by the outstanding craftsmanship and remarkable customer service delivered by your staff. While he's perfectly happy with his cane, I think that upon seeing mine, Chris may have another order on its way! Thanks again, Scott Palmer, Bloomingdale, IL
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I received an Extra Size Hitchhiker in tan with my name engraved on it as a gift for being Volunteer of the Year for Westmoreland Cleanways. The stick is beautiful and feels perfect in my hand. I could not have asked for a gift more suited to my lifestyle. My husband and I collect walking sticks from the woods and sales. Although some have been more detailed, the quality of this stick is unsurpassed. It will be with me always. Suzanne , Greensburg, PA |