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Shipping Policy

UPS will not deliver to a PO Box.

$20 Flate Rate to Canada.†

UPS 2nd Day To Continental USA Only $30.

UPS Next Day To Continental USA Only $60.

- Expedited Shipping does not apply to crook canes or Shepherd's Crooks

†Customers pay Duties and Taxes, but we were able to negotiate a low $10 brokerage fee which you pay with taxes.
 

Shipping Policy*

  • In-stock items usually ship within 1 to 2 business days.
  • Items that require customization (e.g. laser engraving and compasses) may ship within 3 to 5 business days.
  • All loose accessories (like spike tips, compasses, etc.) that are ordered without a stick or cane ship via USPS, unless expedited shipping is chosen. Please allow 4 to 6 weeks for delivery if expedited shipping is not chosen. 
  • For expedited shipping, what you're paying for is how long it takes UPS to deliver a stick to you once it has shipped. Buying expedited shipping does not guarantee how soon it will ship from our location, though we do make every effort to ship expedited orders as soon as possible.
  • For P.O. boxes we ship via US Postal; please note in those instances shipping prices may vary from UPS charges that are quoted in your order.
  • Free shipping, or shipping-included, items do not apply to Canada. 

Due to their reputation for reliability and prompt customer service, we ship via UPS. For UPS, a business day does not include Saturdays, Sundays or holidays. So if you live in a 3 day area and we ship your package on Monday, then it should arrive on Thursday. Remember that these times are estimates. If you need guaranteed shipping times, then you must use one of the Express options.

 

*Excluding Holidays

 

 

 

International Checkout -- Our Global Solution.

 

To ship to the world, we have teamed up with International Checkout who has been at the forefront of global e-commerce, providing a full range of services. We can do fulfillment, customs documentation, merchandise returns, and customer service with International Checkout, conducting business internationally.

  • Fulfillment to Over 250 Destinations Worldwide
  • Customs Clearance and Guaranteed Delivery
  • World Class Multi-Lingual Customer Service
  • Customers Settle in their Local Currency
  • Canada is not considered "International," so customers in Canada should choose regular checkout options. 
  • Free shipping, or shipping-included, items do not apply to Canada.

 


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